Support

Help

Find the right support channel for Proposal Core account, billing, security and product questions.

Last updated: July 24, 2026

Account access

Proposal Core uses email based one-time passcodes. If you cannot sign in, check that you are using the email address connected to your workspace and that your verification code has not expired.

Billing support

Workspace owners and administrators can manage billing from workspace settings. For downgrades, seat changes or payment questions, contact support@proposal-core.com.

Product questions

For help with proposals, tasks, documents, templates, analytics, imports or AI RFP analysis, send a short description of the workflow and the page where you need help.

Security and privacy

Security reports can be sent to security@proposal-core.com. Privacy requests can be sent to privacy@proposal-core.com.

Demo requests

Teams evaluating Proposal Core can request a walkthrough from the Contact page or by emailing sales@proposal-core.com.