Status
Check how Proposal Core communicates availability, incidents and planned maintenance.
Last updated: July 24, 2026
Availability communication
Proposal Core monitors application health and investigates reported service issues. If an incident affects customers, we communicate with affected users as soon as practical after assessing impact.
Planned maintenance
Maintenance may be needed for application updates, database work, provider changes or security improvements. Where maintenance is expected to affect users, we aim to notify customers in advance.
Third party dependencies
Proposal Core relies on managed providers such as Supabase, Vercel, Paystack, email delivery providers and optional AI providers. Availability of those services can affect related Proposal Core features.
Incident reports
Customers can report suspected outages or degraded service through support@proposal-core.com. Include the affected page, workspace, time of issue and any error message shown.